No, Vonage does not provide Internet service. You will need to obtain high-speed Internet connection such as Cable or DSL through a third party provider.

Vonage protects you. You don't have to be inconvenienced if your Internet connection goes down. Set up your Network Availability Number when you sign up for Vonage and your calls will be automatically forwarded to any landline or cell phone number you designate. Your network availability number is similar to call forwarding, except that it's activated only when your Internet connection is disrupted. Once the Internet connection is restored, your calls will revert back to your regular phone number.

No. Vonage uses the Internet to facilitate your calls, but it does not use your computer to do so. Your Vonage adapter contains everything needed to call over the Internet. You don't even need to have a computer, just a fast, reliable high-speed Internet connection.

No. Our $24.99/month offer is not a promotional offer. Vonage starts low and stays low. It's that simple.

It's the small, portable phone adapter that connects you to the Vonage network and enables you to turn virtually any high-speed Internet connection into your personal Vonage phone line from anywhere in the world.

Yes, in most cases you can keep your existing phone number.  Check if you can keep your current number here:

No, all you need is a high-speed Internet connection (DSL or Cable) and your touch tone phone.

In order to use Vonage, all you need is:

1. A high-speed Internet connection, such as Cable or DSL.
2. A U.S. billing and shipping address.
3. A Vonage phone adapter. You can choose from several types of phone adapters which will either be shipped directly to you or you can get one from one of our retail partners.
4. Any touch-tone phone, corded or cordless.

Vonage has been rated the #1 rated digital phone service that allows you to make and receive phone calls using your existing high-speed internet connection (like Cable or DSL). Vonage offers unlimited local and long distance calling for one low monthly rate, so you can talk all you want. With over 25 premium features, all included at no additional cost, Vonage lets you communicate whenever and however you want. And if your ever need us, we’re here for you with live 24/7 customer service. Plus, it’s simple to set up. We send you a Vonage phone adapter, you plug it into your high-speed Internet modem then plug your phone into the Vonage phone adapter and you're ready to go. All you need is a high-speed Internet connection, a touch-tone phone and a Vonage Phone Adapter to start saving money on your phone service!

If you move a lot (or travel a lot), Vonage is the perfect choice. You'll never have to cancel your phone service or pay for set up fees again. You can keep your phone service, keep your phone and keep your phone number wherever you go! All you have to do is take your Vonage adapter with you, plug it into any high-speed Internet connection and dial away! No cancellation hassles, no extra costs, no paperwork to complete, just plug in and dial! If you're moving far away and would rather have a new phone number with a local area code, you can change your phone number without a hassle. With Vonage, you can choose the area code that's best for you.

Vonage is easy to install, even if you don't consider yourself technical. Simply connect your Vonage phone adapter to your high- speed Internet modem, plug your existing touchtone phone into the phone adapter and dial away!

While Vonage can work with your home alarm system, we do not recommend it. If you lose your Internet connectivity for any reason (due to a power outage or problem with your Internet service provider, for instance), Vonage will not work, and your alarm system will not be able to make an emergency call if it's triggered. For this reason, we recommend that you keep a basic traditional landline dedicated to your home alarm system and use Vonage for the rest of your calling needs. We also suggest using Alarm.com, which offers a security system for homes and businesses that allows your property’s security to be monitored through the Internet. It works wirelessly with central monitoring stations and does not require a telephone landline.

Note: If you have a home alarm system that connects directly into your home telephone line, we do not recommend trying to modify your phone wiring yourself. When a home alarm system is involved, the procedure is not as simple as merely disconnecting the lines in the Network Interface Device (NID). Instead, you must connect your Vonage phone adapter to your inside wiring before it connects to the alarm, which is more complicated.

For this reason, if you have an alarm system and want to modify your phone wiring to distribute Vonage throughout your home, we recommend hiring a professional electrician or telephone technician to make the necessary modifications for you.